1. Information Collection
We collect information that you provide directly (such as contact details), data generated through platform usage, and information from trusted third-party sources authorised by you.
Privacy
TradeTech Privacy Policy
This policy explains how we manage personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
2. Use of Information
Personal information is used to deliver services, authenticate users, enhance user experience, provide support, and comply with legal obligations.
3. Legal Basis
We process personal data based on contractual necessity, legitimate interests, legal requirements, and your consent where applicable.
4. Data Sharing
Information may be shared with service providers bound by confidentiality, regulatory authorities when required, or with partners at your direction.
5. Data Security
TradeTech employs encryption, access controls, monitoring, and regular audits to safeguard personal data against unauthorised access or loss.
6. User Rights
You may request access, correction, or deletion of your personal information. Requests can be directed to [email protected].
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined here or as required by law.
8. Cookies
Cookies help us remember preferences, deliver secure sessions, and analyse platform usage. You may adjust preferences via your browser or our cookie controls.
9. Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. International Transfers
Where data leaves South Africa, we ensure appropriate safeguards such as contractual clauses or adequacy decisions are in place.
11. Children’s Privacy
TradeTech services are not directed to children under 18. We do not knowingly collect information from minors.
12. Policy Updates
We may revise this policy as regulations evolve. Updates will be posted on our website with the effective date.
13. Contact
For privacy questions or requests, email [email protected] or call +27 11 234 5678.